Frequently Asked Questions
At Ansley Falls Apartment Homes in vibrant Charlotte, NC, our diverse floor plans—from cozy one-bedroom to spacious three-bedroom options—cater to every lifestyle. Uncover essential insights on living here by visiting our FAQs page, where your questions about our welcoming community will find clear and helpful answers.
What do I need to bring with me when applying or touring?
Please bring a valid photo ID or driver's license when touring Ansley Falls Apartment Homes in Charlotte, NC. When applying, you will also need to provide your Social Security information and proof of income.
What are the application and administrative fees?
At Ansley Falls Apartment Homes in Charlotte, NC, the application fee is $75 and the administrative fee is $200. Contact our leasing team with any questions about these fees.
How much is the deposit?
The security deposit at Ansley Falls Apartment Homes in Charlotte, NC, is $800. Contact our leasing team if you have questions about the deposit or application process.
What lease terms are available?
Ansley Falls Apartment Homes in Charlotte, NC, offers flexible lease terms ranging from 3 to 15 months. Contact our leasing team to learn more about current lease options and availability.
Is renters’ insurance required?
Yes, renters’ insurance is required at Ansley Falls Apartment Homes in Charlotte, NC. Contact our leasing team for additional information about this requirement before move-in.
How do I pay rent?
Residents at Ansley Falls Apartment Homes in Charlotte, NC, can pay rent online through the Resident Portal or by mail.
What is included in the monthly rent?
Monthly rent at Ansley Falls Apartment Homes in Charlotte, NC, covers the apartment home only. All fees, utilities, and other applicable charges are separate from the monthly rent.
Is laundry available in-apartment or on-site?
All apartment homes at Ansley Falls Apartment Homes in Charlotte, NC, include in-apartment laundry for convenient access to laundry at home.
What are the parking options?
Ansley Falls Apartment Homes in Charlotte, NC, provides surface lot and garage parking. Contact our leasing team for additional information about parking options and availability.
Do you offer corporate leases?
Yes, corporate leases are available at Ansley Falls Apartment Homes in Charlotte, NC. Contact our leasing team to learn more about corporate leasing options and availability.
Do you have a preferred employer program?
Ansley Falls Apartment Homes in Charlotte, NC, offers a Preferred Employer Program for Hometown Heroes, including active teachers, medical professionals, EMS personnel, police officers, firefighters, and active or retired military members. The program may change at any time and is subject to restrictions.
What languages do your team members speak?
The leasing team at Ansley Falls Apartment Homes in Charlotte, NC, speaks English and can assist with questions about apartments, availability, amenities, and the leasing process.
Will you run a background check as part of the application process?
Yes, Ansley Falls Apartment Homes in Charlotte, NC, conducts background screenings that evaluate credit, rental, and criminal history for each applicant over age 18 who will reside in the apartment home.
What are the income requirements to qualify?
Ansley Falls Apartment Homes in Charlotte, NC, requires applicants to provide proof of income of at least 2.5 times the monthly rental amount. Our leasing team can assist with questions about rental criteria and the application process.
What is your pet policy?
Ansley Falls Apartment Homes in Charlotte, NC, is pet-friendly and allows up to two pets, including dogs and cats of all breeds, weights, and sizes. Contact our leasing team with pet policy questions.
Is smoking allowed on the property?
No, Ansley Falls Apartment Homes in Charlotte, NC, is a smoke-free community. Contact our leasing team if you have additional questions about community policies.
